Monday, January 12, 2009

Smokey Tigers

Operation Secret
Confidential

Mission
TIGERS ARE TO SPEARHEAD AN ASSAULT AT MGR PASIR RIS COSTA SANDS RESORT ON 10TH JANUARY 2009 AT 1700HRS.

Details
MGR: Pasir Ris Costa Sands Resort
D-Day: 10th January 2009 (Saturday)
H-Hour: 1700 Hrs

Confidential
Operation Secret

The operation was a success. If I remembered correctly, this has to be the highest turnout among all the gatherings. Who cares whether the chicken wings still oozed blood, or whether a vegetarian Panda was eating meat, the night was filled with memories of the yesteryears.


Rose, I executed your enemy



I executed a couple of Rose's enemy today, but Rose went a step further, she tried to eat them up. I wonder why is there a saying that decrees dogs and cats to be natural enemy. Apple and Nini the cat got along so well. In fact, fate should make dogs and ticks death rivals. While Apple and Daisy are now more or less rid of ticks problem, Rose remained susceptible to them. Yesterday, I made a special effort to the office to give Rose a shot of Frontline. Perhaps I am too anxious to see the effect, but it had not taken effect yet. Therefore, I manually removed some of the visible ticks and sentenced them to death by the crusher. The crusher being my slippers.

Friday, January 9, 2009

Ugly Martian strikes again

Martian self-proclaimed to be an 'excellent customer service personnel' who loves to goreng with customers and boast of being able to handle any type of customers. I once had a debate with her that we cannot go on pleasing all the customers because ultimately, customers would not care how much discount a company gives, they will go for the cheapest one, with or without discount.

2 days ago, Martian quarrelled with Chris-CD. Pardon me for suffixing, but I recently handled 2 different Chrises and I foresee more of them in the future. Back to the quarrel. I believe that being in the service line, we have to follow certain guidelines when it comes to handling clients. Things like who, what, when, where, why and how (affectionately known as 5 wives and 1 husband) are guidelines, pricing and rates are guidelines, even, if you like, the manner in which one starts a tele-conversation, could be guided by certain scripts. But no matter the degree of conformity to guidelines, the service personnel should, under no circumstance, quarrel with the client. One may disagree with the client, one may feel p!ssed with the client, one may even detest the sound of the client, but the service personnel should just end the call amicably(whatever exits the mouth after the phone slams down remains at the respective sides).

Martian talked crudely to Chris-CD and slammed the phone down before Chris-CD even finish his part. And after which, Chris-CD called me and complained about Martian, which I managed to pacify after a few minutes. Chris-CD is not an unreasonable guy. Martian wasn't in the wrong for calling Chris-CD to inform him about us not receiving the cheque long overdue. But, in my opinion, Martian should have exercised some common sense. If the cheque had not arrived, it could be due to late posting, leading to an extra working day of delay. If she had not applied the 'Chris-CD is a con man' schema, she would have rationally foreseen this delivery lapse. On Chris-CD's part, I could understand the stress on him. Being an operation manager, he did his best to rush the accounts department to churn out our cheque, and other than that, there is not much he could do(not forgetting he still has his roadshow to run). But he had to bear with the continuous bugging from the Martian, it was only natural that he flared up.

Now, I am like Chris-CD's best friend, as far as his relationship with our business is concerned, and I am happy to provide him with any assistance that could be of help to him, just like I helped Chris-Grey at Fairy Point.

Thursday, January 8, 2009

我不是不知道 我只是不想說

'華'可能是一號比'馬'更加陰險的角色。雖然我未聽到被告一方的供詞,單據受害者於在旁的有關或無關人士所說,華的確是一個公私不分,蠻不講理,個性固執的傢伙。

‘春’,‘祥’ 於 ‘劍’ 是我遇見過的‘好阿中’。
劍為人隨和,可愛,玩得起。
祥做事認真,勤勞,耿直。
春性格樂天,好玩,機靈,非常受工友喜愛。

兩天前的晚上,‘Taigoh’源的母親逝世,急需搭建帳棚。夜已深,華見這項工程有一定的難度,便指定要春勝任。‘肥’跟我說到,華每次見工程困難,便會指明要春去做,讓春感到非常不爽。而那晚便是沸騰點。春於華便開戰了。華出動‘老闆大炮’,讓春招架不住,也只好含怒上陣。

我雖不備牽連,但也為春感到不平。所以,我在隔日早上對春說了一番鼓勵的話語,讓他知道至少他的努力不是沒人看見的。

Wondering why I am posting in Mandarin? It's a tribute to all my Chinese workers.

Wednesday, January 7, 2009

Walked down memory lane once more


Last Sunday, I walked the pavement that I once was so familiar with - Cranwell Road. Intentionally, I took bus 19 so that I may alight at Loyang Avenue and walked from the start of Cranwell. Along the way, I saw the changes that have happened and some of which are still happening. The pedestrian walkway, that we once marched, run and walk on, is now resurfaced with an additional running track, and there are a few construction projects going on in the vicinity. What are they building? Fairbairn Sykes now has a few more shrubs as His companions and the block we once dwell in is undergoing expansion. Standby is on, evident from the tonners and the new rovers parked at the side of the square, only now closer to the Sykes than to the blocks.

I have not much time to admire the surrounding because I need to haul-ass to Chris and Melissa wedding's set up. Fairy Point 7 is a nice place and has become increasingly popular with wedding couples. The view is wonderful and best of all, it is close to home.

Friday, January 2, 2009

Reward myself on New Year






Yesterday, I went to work as usual, for it is pay day and I did not want to delay the payment of my colleagues' pay. I went off at 2:30pm and then went out again. Sea Monkey and I decided to go into Johor Bahru for a spin.

We went to a pet shop and I got a big pack of chews and a harness to walk rose, before ending up at the fish farm. It was my first time there and I am delighted to see many dogs and a couple of puppies. I agreed to Sea Monkey's request to open the pack of chews and the doggies had a wonderful time chewing on them.

Later on, it's eating time and I shall let the pictures do the talking.

Public Servant are the 'best'


I came across this poster numerous times until I decided to take a snap of it. I do not blame them for not having a design they can boast of, but at the very least, please do a spell and grammar check before putting up something that even a primary school kid can better.